Yes, we require that the delivery document be signed by the customer or any authorised representative or employee of the Customer, once goods have been delivered and inspected, to indicate that each item has been received in good order. Bella Bohemia cannot be held liable for any damages that aren’t marked clearly on the delivery note.

Not currently.

Sorry! We do not currently offer cross-border or international deliveries.

You can contact us via our contact form or you can call us on 076 338 6535 within 7 working days of receiving your order and we can advise the options available to you. Please make sure to read our Returns Policy.

You can sign up to our mailing list to receive exclusive monthly e-mails about promotions, specials and more!  You can register here.

Should you be entitled to a refund for any reason as stated in our Returns Policy, we will process your refund according to your original method of payment and refunds can take up to 7 working days after it has been approved and processed.

We are happy to ship your products to you as soon as possible and at the lowest possible cost because we are aware of how excited you are to receive them. Due to the size and composition of our items we must take delivery costs into account.  Free delivery on orders over R 1,500 in Pretoria.  Your shipping costs will be automatically added when checking out.

For products that are not defective, handling charges will be applicable. A handling/administration fee of 5% will be charged.

For non-defective items you (the customer) are liable for the delivery and collection costs of these products.

Where defective items are replaced, Bella Bohemia is liable for the collection and delivery costs.

For more details on costs involved, please read our Returns Policy here.

Yes, you can, within 7 workings days. Please check our full returns policy for the terms and conditions that apply.

We’d love to hear from you. You can call us on 076 338 6535 or use our contact form.

It is the Customer’s responsibility to thoroughly inspect all goods upon delivery/collection before signing that the goods have been received.

You have the right to refuse delivery of any product that is visibly damaged upon delivery. Please provide a brief description of the damage on the delivery note. The driver will take the product(s) back with them and return them to Bella Bohemia. Please contact us immediately to report this.

If damage to a product(s) only becomes apparent after delivery, you have 48 hours to report the damage to us.  In these instances, the return/replacement of the product is at the discretion of Bella Bohemia. We will always endeavour to solve problems with damaged items as speedily as possible.

Please follow the steps and read the terms as set out in our detailed return policy.

None currently.

We deliver directly to your home or office anywhere in South Africa.  We make use of delivery drivers and a national delivery company. Please refer to our Delivery Policy.